Privacy Policy

Last updated: April 19, 2026

1. Who we are

Alethevia LLC ("Alethevia," "we," "us," or "our") is a Florida limited liability company that operates the website at alethevia.com (the "Site") and provides educational content production and consulting services. Our primary place of business is Ormond Beach, Florida, United States.

If you have questions about this policy, contact us at hi@alethevia.com.

2. What information we collect

2.1 Information you provide directly

When you use our contact form, schedule a consultation, or email us, you voluntarily provide:

• Your name
• Email address
• Phone number (optional)
• Company or institution (optional)
• Project type and budget range (optional)
• The content of your message

2.2 Information we collect automatically

When you visit the Site, we automatically collect limited technical information:

• Your IP address (used for rate limiting and spam prevention; stored with your ticket for 90 days, then deleted)
• Your browser type and version (user agent string)
• The pages you visited and the time of your visit (server access logs, retained 30 days)

We do not use third-party analytics trackers (no Google Analytics, no Facebook Pixel, no advertising cookies). We do not build advertising profiles.

2.3 Cookies

We use only essential cookies:

• Session cookies for administrators logging into the admin area
• A cookie-consent cookie that remembers your dismissal of our cookie notice

We do not set marketing, tracking, or advertising cookies.

3. How we use your information

We use information you provide solely to:

• Respond to your inquiry or project request
• Provide the services you requested
• Send you essential project-related communications
• Keep internal records of our client relationships
• Comply with legal obligations (e.g., tax records)
• Prevent spam and abuse of our contact forms

We do not use your information for:

• Marketing email campaigns you did not opt into
• Advertising or retargeting
• Sale or rental to third parties
• Training AI models

4. Legal bases for processing (GDPR — EU/UK visitors)

If you are located in the European Union or the United Kingdom, we process your personal data under the following bases:

• Consent — you voluntarily submitted a contact form
• Contract performance — responding to your inquiry is a precontractual step
• Legitimate interests — preventing spam and maintaining site security

5. Who we share your information with

We share limited information only with trusted service providers necessary to operate our business:

• Email delivery: Resend (resend.com) — to deliver email notifications and replies
• Hosting: InterServer, Inc. — our website is hosted on their servers
• CDN and security: Cloudflare, Inc. — provides content delivery and DDoS protection
• Scheduling: Cal.com — if you book a consultation, your information is also stored by Cal.com under their own privacy policy
• Payment processing: Stripe, Inc. — if you purchase a paid consultation, Stripe processes the payment (we never see your card details)

We require these providers to safeguard your information and use it only for the services they provide us.

We do not sell personal information to any third party.

We may disclose information if required by a valid legal process (subpoena, court order), to protect our rights or safety, or to protect others from harm.

6. How long we keep your information

• Contact form submissions: 24 months from submission, unless we engage in a project (in which case, for the duration of the project plus 7 years for tax and accounting purposes)
• IP addresses attached to tickets: 90 days
• Server access logs: 30 days
• Email correspondence: 24 months after last contact
• Records of signed contracts and invoices: 7 years (U.S. tax law requirement)

7. Your rights

7.1 All users

You can contact us at hi@alethevia.com at any time to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Ask what we do with your data

7.2 California residents (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of personal information
• Opt out of "sale" or "sharing" of personal information (we do not engage in either)
• Non-discrimination for exercising your rights
• Correct inaccurate personal information
• Limit use of sensitive personal information

To exercise any of these rights, email hi@alethevia.com with "CCPA Request" in the subject line.

7.3 EU/UK residents (GDPR)

Under the GDPR and UK GDPR, you additionally have the right to:

• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with your local Data Protection Authority

8. Data security

We take reasonable steps to protect information we hold:

• All traffic to alethevia.com is encrypted via HTTPS (TLS 1.2+)
• Administrative access uses magic-link authentication with JWT session cookies (no passwords stored)
• Database files are stored on an access-controlled server
• We use rate limiting and honeypot fields to block automated abuse

No system is perfectly secure. If we ever experience a breach affecting your data, we will notify you as required by applicable law.

9. Children

Our services are intended for businesses, educators, and professionals. They are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13 (or under 16 in the EU/UK). If you believe we have inadvertently collected such information, contact us and we will delete it.

10. International transfers

Our servers are located in the United States (New Jersey). If you are outside the United States, your data will be transferred to and processed in the United States, which may have different data protection laws than your country. By submitting your information, you consent to this transfer.

11. Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version at this URL with a new "Last updated" date. Material changes will be communicated by email to active clients.

12. Contact

Questions, requests, or complaints about this policy:
Alethevia LLC
Email: hi@alethevia.com
Ormond Beach, Florida, United States