Terms of Service
Last updated: April 19, 2026
1. Acceptance
By accessing and using the alethevia.com website (the "Site"), submitting a contact form, booking a consultation, or engaging Alethevia LLC ("Alethevia," "we," "us," or "our") for services, you ("you," "Client," or "User") agree to be bound by these Terms of Service (the "Terms"). If you do not agree, do not use the Site or engage our services.
2. The Site
The Site is owned and operated by Alethevia LLC, a Florida limited liability company. The Site is provided on an "as-is" basis for informational and commercial contact purposes. We reserve the right to modify, suspend, or discontinue any portion of the Site at any time without notice.
3. Services
3.1 Nature of services
Alethevia provides educational content production, interactive web content development, and AI-workflow consulting services (the "Services"). The Services are custom, project-based, and delivered under separate statements of work ("SOW") or written agreements ("Project Agreements") signed by both parties.
3.2 No services without written agreement
Submitting a contact form, sending an email, or booking a consultation does not create a contractual obligation to perform paid work. A binding engagement begins only when Alethevia and Client both sign a Project Agreement or SOW specifying scope, deliverables, timeline, and fees.
3.3 Consultation sessions
Free 30-minute consultations are exploratory conversations. They are provided in good faith but without any warranty and do not constitute professional advice.
Paid 60-minute consultations are provided for the flat fee displayed at time of booking. Payment is due at booking. See Section 7 for refund terms.
4. Client responsibilities
When engaged for a project, Client agrees to:
- Provide timely feedback, materials, and approvals required for project completion
- Confirm that all content, data, logos, images, and third-party materials supplied to Alethevia are lawfully licensed and may be used in the project
- Make payments on the agreed schedule
- Respect the confidentiality of Alethevia's proprietary methods, workflows, and non-public techniques
5. Intellectual property
5.1 Site content
All content on the Site (text, graphics, videos, code, animations, logos) is owned by Alethevia LLC or its licensors and protected by copyright, trademark, and other laws. You may view the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from Site content without written permission, except as permitted by fair use or similar exceptions under applicable law.
5.2 Portfolio works
Videos and interactive works displayed in our portfolio may be owned by third parties and are displayed here under license or contractual permission. These works remain the property of their respective owners.
5.3 Custom project ownership
Ownership of custom deliverables is governed by the applicable SOW or Project Agreement. In the absence of specific language, the default is:
- Upon full payment, Client owns the final deliverables produced specifically for them
- Alethevia retains ownership of pre-existing tools, templates, component libraries, workflows, and general know-how
- Alethevia may display the completed project in its portfolio, case studies, and promotional materials unless explicitly restricted by the SOW
6. Fees and payment
Fees are specified in the applicable SOW. Unless otherwise agreed:
- Projects typically require a 50% deposit to begin work, with the balance due on delivery
- Hourly consulting is billed monthly, net-15
- Consultation calls are paid in full at booking
- Overdue invoices accrue 1.5% monthly interest, or the maximum rate permitted by Florida law, whichever is lower
- Client is responsible for all applicable taxes (except taxes on Alethevia's net income)
7. Refunds and cancellations
See our separate Refund Policy, which is incorporated by reference into these Terms.
8. Confidentiality
Each party agrees to keep confidential all non-public information shared by the other party that is marked or reasonably understood as confidential. This obligation survives termination of any engagement for a period of three (3) years. It does not apply to information that is (a) publicly available through no breach of this agreement, (b) independently developed, (c) rightfully obtained from a third party, or (d) required to be disclosed by law.
9. Warranty disclaimer
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. ANY EDUCATIONAL CONTENT WE PRODUCE REFLECTS OUR BEST PROFESSIONAL EFFORT BUT IS NOT GUARANTEED TO BE FREE OF TECHNICAL INACCURACY.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALETHEVIA LLC, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES.
IN ANY EVENT, OUR TOTAL LIABILITY IN CONNECTION WITH A PARTICULAR ENGAGEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO ALETHEVIA FOR THAT ENGAGEMENT IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
Some jurisdictions do not allow certain limitations, so some provisions above may not apply to you in full.
11. Indemnification
Client agrees to indemnify, defend, and hold harmless Alethevia, its owners, employees, and contractors from and against any third-party claims, losses, or damages arising from (a) Client's materials, content, or data supplied to Alethevia, (b) Client's use of the deliverables in a manner outside the agreed scope, or (c) Client's breach of these Terms.
12. Prohibited use
You may not use the Site or Services to:
- Violate any applicable law or regulation
- Infringe the intellectual property or privacy rights of others
- Transmit malware, spam, or harmful code
- Attempt to gain unauthorized access to any system
- Engage in harassment, hate speech, or content harmful to minors
- Mislead or deceive in a way that damages our reputation
13. Third-party services
The Site and Services may integrate with third-party platforms (such as Cal.com for scheduling, Stripe for payment, YouTube for video hosting, Resend for email). Your use of those platforms is governed by their own terms. We are not responsible for third-party services or their failures.
14. DMCA / Copyright complaints
If you believe content on the Site infringes your copyright, send a notice with the following information to hi@alethevia.com:
- A description of the copyrighted work
- The URL of the allegedly infringing content
- Your contact information
- A statement of good-faith belief that the use is not authorized
- A statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized agent
- Your physical or electronic signature
15. Termination
Alethevia may suspend or terminate your access to the Site at any time for violation of these Terms. Project engagements may be terminated under the terms of the applicable SOW. Sections 5, 7–11, 16, and 17 survive termination.
16. Governing law and dispute resolution
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Services shall first be attempted to be resolved by good-faith negotiation. If unresolved, the parties agree to the exclusive jurisdiction of the state and federal courts located in Volusia County, Florida.
[OPTION — discuss with attorney: The parties agree to resolve any dispute through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Volusia County, Florida.]
17. Miscellaneous
- Entire agreement: These Terms together with any SOW and our Privacy Policy constitute the entire agreement between the parties.
- Severability: If any provision is held invalid, the rest remain in effect.
- No waiver: Failure to enforce any right does not waive it.
- Assignment: You may not assign your rights under these Terms without our consent; we may assign in connection with a merger or sale of assets.
- Force majeure: Neither party is liable for delays caused by events beyond reasonable control (natural disasters, acts of government, power or internet outages, pandemics).
- Notices: Notices to Alethevia may be sent to hi@alethevia.com.
18. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email to active clients and posted at this URL with a new "Last updated" date. Continued use of the Site after changes become effective constitutes acceptance.
19. Contact
Alethevia LLC
Ormond Beach, Florida, United States
Email: hi@alethevia.com